We appreciate the trust you showered on us and availed BasicFirst's services. We are hopeful that you continue to find them productive.

BasicFirst (www.basicfirst.com) is an online education solution provider. It is owned and operated by BasicFirst with its head office located at Ranchi, Jharkhand, India. By signing up into our website or otherwise using the BasicFirst services, website and software application online/offline or making use of any content or material that is made available by BasicFirst through our service, you are entering into an implied binding legal contract with BasicFirst. Your agreement with us includes the Terms & Conditions of Use and this Privacy Policy (together ‘Agreements’). The Terms & Conditions of use of our website www.basicfirst.com or any products or services in connection with the website and any modes of registration or usage of products at our website are between you and us. Your usage of any services or products provided by us signifies your acceptance of this policy.

If you do not wish to agree with any of the terms and conditions of this policy, kindly refrain from using the website, application or its products.

Information We Collect

When you avail our services, we collect certain information, including :

  1. Information about your type of subscription and your interactions with the service, third-party applications, and advertising.
  2. Information you generally provide when you register with us, including your name, age, email address, phone number and password, transaction-related information, such as when you make purchases, or download or use applications from us.
  3. Information you provide us when you contact us for help.
  4. Information you enter into its system when using the application/services/products, such as while asking doubts or participating in discussions.
  5. The details of the queries you make that will have the user content you post, upload and/or contribute to the service; technical data, which may include the URL you are logged in from, your IP address, unique device ID, network and computer performance, browser type, language and identifying information, transactional information enabling digital rights management, operating system and BasicFirst application version, and location information.
  6. When you sign up for any of our paid subscriptions, or make other purchases through the Service, your account information including purchase, address or billing information, for example : your credit/debit card number and expiration date etc. and other financial data that we need to process your payment are collected and stored by us or our third-party payment processors. We may collect some limited information, such as your postal code, mobile number, and details of your transaction history. Also, the third-party payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored.
  7. You may integrate your BasicFirst account with third party services besides Facebook. If you do, we may receive, use and share the categories of information described above, including information made publicly available on or through your account of such other integrated services, per this privacy policy.

We may use cookies and similar technologies to collect this information. We may store this information so that it can be used for the purposes explained in Section 3.

Use of This Information

We may use the information we collect, including your personal information, in the following ways:

  1. Provide an improved and personalized experience for the service and products made available.
  2. Ensure the technical functioning of the content. We develop new content and services and analyze your use of the services that are linked to or offered in the service.
  3. Communicate with you for service-related purposes, including promotional emails and messages.
  4. Enable as well as promote the services, including features and content of the service in terms of sharing, user interactions, notifications and suggestions, and integration with third-party services.
  5. Enforce this privacy policy, and the terms and conditions of use, including to protect the rights, property or safety of BasicFirst, users or any other person and the copyright-protected content of the service; and as otherwise stated in this privacy policy.


BasicFirst may display links from third-parties as advertisements. Clicking on these links will take you to many websites outside our domains. We won't be held responsible for the third-party's content or privacy policy. We advise you to go through their privacy policies to find out how they collect and save your data.


BasicFirst is committed to safeguarding your information. We limit access to this information to authorized employees only who need to use this information to operate and improve our services. While we take reasonable data protection precautions, no security measures can be completely secured from all potential security breaches.


The BasicFirst services are not directed at children below the age of 13 without their parents' consent. If you are under 13, please do not share your information without your parents' consent. If we discover such a thing has transgressed, we will delete the information and contact the parents.

Accessing and Updating User Information

You can access and update your information from your account settings. But under every circumstance, you are undertaken to provide only correct information.

Changes to the Privacy Policy

As a dynamic company, we might make changes to our privacy policy. You are requested to review this policy from time to time to stay updated. Your continued use of the service thereafter is deemed an acceptance of the changes.

Contact Us

For the resolution of any grievances or queries, you can contact us at info@basicfirst.net. For any queries related to the privacy policy, please contact us at legal@basicfirst.net.