• Missed Call: +91-7065500006

Thank you for choosing Basic First (‘Basic First’/ ‘We’/ ‘Us’/ ‘Our’). We’re pleased to make our Service available to you.

Basic First (www.basicfirst.com) is an online education providing website which is owned and operated by BasicFirst with its head office situated at Ranchi, Jharkhand. By signing up into our website or otherwise using the Basic First services, website and software application (together ‘Basic First Service’ or ‘Service’) online/offline or approaching any content or material that is made available by Basic First through our service, the User (‘You’) is entering into an implied binding legal contract with Basic First. Your agreement with us includes theTerms & Conditions of Use and thesePrivacy Policy (together ‘Agreements’). The Terms & Conditions of use of our website www.basicfirst.net or any products or services in connection with the Website and any modes of registration or usage of products at our website are between You and Us. If you don’t agree with our agreement, then please don’t use the Service.


Registration data

When you sign up/register for the Service, we may collect information we ask you for, like your username, password, identity proof, email, address, date of birth, gender, postal code, city, state, school name, last three classes marks/grade/percentage, parents information, phone numbers etc. We may also collect information you voluntarily add to your profile, such as your mobile phone number and mobile service provider. We may store this information so that it can be used for the purposes explained in Section 3.

Usage, log data & cookies

When you use the Service, we automatically collect certain information, including:

  1. Information about your type of subscription and your, interactions with the Service, Third Party Applications and advertising, products and services which are offered, linked to or made accessible to you.
  2. The details of the queries you make will have the User Content you post, upload and/or contribute to the Service; Technical data, which may include the URL you are logged in from, your IP address, unique device ID, network and computer performance, browser type, language and identifying information, transactional information enabling digital rights management, operating system, and BaiscFirst application version; and location information.
  3. We may use cookies and similar technologies to collect this information. We may store this information so that it can be used for the purposes explained in Section 3.


You may integrate your BasicFirst account with third party services besides Facebook (“Other Integrated Services”). If you do, we may receive, use and share the categories of information described above, including information made publically available on or through your account of such Other Integrated Service, in accordance with this Privacy Policy.


When you sign up for any of our Paid Subscriptions, or make other purchases through the Service, your account information including purchase, address or billing information, for e.g. your credit/debit card number and expiration date etc.and other financial data that we need to process your payment are collected and stored by us or our third party payment processors. We may collect some limited information, such as your postal code, mobile number and details of your transaction history. In addition, the third party payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored.


We may use the information we collect, including your personal information to:

  1. Provide, personalise, and an improved experience for the service and products and services made available across the Service.
  2. Ensure technical functioning of the content and services are made accessible through the best Services. We develop new content and services, and analyse your use of the Services that are linked to or offered in the Service.
  3. Communicate with you for Service-related purposes, including promotional emails or messages.
  4. Enable as well as promote the services, including features and content of the Service with the products and services that are available through the Service in terms of sharing, user interactions, notifications and suggestions, and integration with third-party services;
  5. Enforce this Privacy Policy, and the Terms and Conditions of Use, including to protect the rights, property or safety of BasicFirst, users or any other person and the copyright-protected content of the Service; and as otherwise stated in this Privacy Policy.


We may display advertisements from third parties and other content which links to third party websites. We cannot control or be held responsible for third parties’ privacy practices and content. Please read their privacy policies to find out how they collect and process your personal information.


We are committed to protecting our users’ information. Your password protects your user account, so you should use a unique and strong passwords, limit access to your computer and browser, and sign off after having used the BasicFirst Service. While we take reasonable data protection precautions, no security measures can be completely secured. We do not guarantee the security of user information at any time.


For users, the BasicFirst Service is not directed to children under the age of 13 without their parents’ consent, and we do not knowingly collect personal information from children under 13. If you are under 13 years of age, do not use the Service and do not provide any personal information to us without your parents’ consent and permission. If we discover that a child under 13 has provided us with personal information without his parents’ consent, we will delete it and contact his parents.


You can access and amend some of the information we keep on you through your settings by editing them. But, in every circumstance, you are undertaken to provide true and correct information to us.


If you have any questions or comments about this Privacy Policy, please contact us at legal@basicfirst.net. In case of any emergency or help regarding any of our services also, you can contact us at info@basicfirst.net


We may make changes to this Privacy Policy from time to time, so please visit this Privacy Policy regularly. If we make changes which we believe are material, we will inform you through the Service. Your continued use of the Service thereafter constitutes acceptance of the changes.